For those searching for the perfect role.
You’re the kind of person who’s always looking for the best opportunity. It’s time to stop hunting. NetflixCS is hiring. Can you see it now? You but different—enjoying the ideal job and flexibility to be your best self while helping others stream on. Put the binoculars down.
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Read people, not scripts.
We’re searching for passionate, innovative problem solvers who are dedicated to making a difference. Customers stay happy when they work with great agents who know how to help. That’s why our agents enjoy the flexibility and freedom to make the right calls. At NetflixCS, you’re free to be who you are (and you’re rewarded for it).
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“I have been working at Netflix for one year. To see the change and transition of moving to a new site has been amazing. The building and some things have changed, but the culture remains.”
“At Netflix, you can be yourself while still feeling included on your team. I have never seen a Customer Service place help their team be unified while encouraging individuality better than NetflixCS.”
“I am always impressed by Netflix’s ability to promote growth both onsite and offsite—whether it’s as part of a unified team on the floor or solidifying friendships with colleagues.”
Our global CS culture.
Our goal at Netflix is to provide joy through amazing content and a seamless user experience. Occasionally, our customers need our help; whether it’s explaining how Netflix works, updating payment information, or improving their experience. It’s our job as a team to efficiently provide the highest quality support possible, returning our current and future customers to the joy of Netflix.Our Narrative